New Customer Service Supervisor at Laboratory Testing Inc - A 3rd-generation family member has been hired by LTI as Customer Service Supervisor. Brad McVaugh will be responsible for preparing quotes, providing information on material testing, calibration/ machining services, & coordinating orders.
New Customer Service Supervisor at Laboratory Testing Inc
By Sharon Bentzley - LabTesting.com
Jun 17, 2013 - 8:40:34 AM
HATFIELD, PA - Laboratory Testing Inc. (LTI) is proud to welcome Brad McVaugh as new Customer Service Supervisor. Brad will be responsible for providing customer support services as well as monitoring all operations in the Customer Service Department. The Department assists customers by preparing quotes, providing information about LTIís material testing, calibration and specimen machining services, and coordinating orders that will be performed at Laboratory Testing Inc. Brad will also be in charge of expediting orders and handling customer queries and concerns.
Brad is a third-generation family member of Laboratory Testing Inc. and has been involved with the business for years. He previously was a CNC Machinist in the laboratoryís Machine Shop while attending high school and college. His responsibilities included running various CNC machines and preparing samples for testing. Brad attended Moravian College in Bethlehem, PA and graduated in 2009 with a degree in Business Management. After graduation, he was employed by Baum Precision Machining in Plumsteadville, PA as a Production Manager.
ABOUT Laboratory Testing Inc. -- Laboratory Testing Inc. (LTI) of Hatfield, PA is an independent materials testing and metrology laboratory in business since 1984. The range of services offered by LTI includes mechanical testing, metallurgical testing, chemical analysis, corrosion testing, nondestructive testing, specimen machining, failure analysis, dimensional inspection and calibration services with results documented in a Certified Test Report or Calibration Certificate. The laboratory specializes in metal and polymer testing, but also analyzes powdered metals, ores, ferroalloys, composites and ceramics. LTI holds PRI/Nadcap accreditations in materials and nondestructive testing, and A2LA accreditations to ANS/ISO/IEC 17025 in materials testing, dimensional inspection and calibration services, which complies with ISO 9001 and ISO 13485. Test specimens are machined on-site and material investigations are conducted to determine the root cause of material failures. LTI Metrology, a division of Laboratory Testing Inc., provides dimensional inspection and NIST-traceable calibration services for measuring hand tools, masters and a wide-range of measuring instruments and equipment. On-site calibration, repairs, new instruments and replacement parts are offered. Information on Laboratory Testing Inc. services and accreditations is available at www.labtesting.com, firstname.lastname@example.org or 800-784-2882.
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