Recommended AssociatesAirline passenger complaintsBy sunil Dec 12, 2008 - 1:43:38 PM
Airline passenger complaints – More
and More people are suing Airlines these days... It’s EASY!!!
Flying
as an airline passenger is an often memorable experience, but there are times
where the experience is memorable for all the wrong reasons: mechanical
problems, poor service, bad food, lost luggage, or any of a number of other
problems that result in a significant inconvenience or financial loss for the
passenger. If you experience this kind of problem with your airline, you may
want to deal with it by lodging a complaint with the airline or to one of the
authorities that oversee air transportation
Know the Rules
: when you purchase
a ticket, you and the airline have entered into a contract that covers many
different situations that you may face during a flight. Each airline has a
specific set of guidelines that are used for situations such as
flight
delays,
overbooking’s, and
lost
or damaged luggage.
Understand
Why You Are
Complaining: After you have decided to gather information about your situation,
but before you make that phone call or write that letter, you should take a bit
of time and get to know a few basic things about your particular circumstances.
Airline passenger
complaints Basics:
Taking the time to
assess your situation at the beginning will make the rest of the complaint
process as smooth as possible.
That
complaint process can be roughly broken down into the following sets of tasks: -
writing down the facts of the situation,
-
understanding whether you have a reason to expect a response or compensation as
a result of your complaint, and filing the complaint in the places where it can
do the most good.
When
passengers comment on airline service, most airlines do listen. They analyze
and keep track of the complaints and compliments they receive and use the information
to determine what the public wants and to identify problem areas that need
special attention.
They
also try to resolve individual complaints. Like other businesses, airlines have
a lot of discretion in how they respond to problems. While you do have some
rights as a passenger, your demands for compensation will probably be subject
to negotiation and the kind of action you get depends in large part on the way
you go about complaining. Start with the airline. Before you call or write to
DOT or some other agency for help with an air travel problem, you should give
the airline a chance to resolve it. As a rule, airlines have trouble-shooters
at the airports (they're usually called Customer Service Representatives) who
can take care of many problems on the spot. They can arrange meals and hotel
rooms for stranded passengers write checks for denied boarding compensation,
arrange luggage repairs and settle other routine claims or complaints.
If
you can't resolve the problem at the airport and want to file a complaint, it's
best to call or write the airline's consumer office at its corporate
headquarters.
This best selling book will teach you how
to sue an airline, get legally compensated and show that you will not tolerate
airline abuse. T
his 50 page
comprehensive step by step book that will guide you in properly filing an
airline complaint and receiving the compensation you deserve because of being
mistreated by the rude, irresponsible, ignorant and careless behavior of
airline staff.
Sunil is a frequent
traveler who at one point travelled over 95% of the year for four straight
years as a corporate consultant.
He has
racked multi-million miles of air travel and has reached elite status with
several airlines, hotel chains and car rental companies.
His book "Sue the Airlines" focuses
on the many frustrations experienced by air travelers’ resulting from airline
ignorance and mal-treatment.
The book
guides someone who has suffered from airline abuse to collecting the
compensation they deserve for all troubles and inconveniences caused by airline
companies.
http://www.sue-the-airline.com/
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