6 Ways To Manage Passive Aggressive’s At Work - Passive aggressive behavior can be very difficult to self-manage, as the person has most likely been rewarded by acting this way for a long time. (gained that simple pleasure of stopping your goals and watching you sit in extreme frustration). Expecting this behavior to go away overnight is perhaps setting you up for failure. However, if you don’t manage it, it will only escalate. |
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You are here: DIME Home > Personal Development > 6 Ways To Manage Passive Aggressive’s At Work
Passive aggressive behavior can be very difficult to self-manage, as the person has most likely been rewarded by acting this way for a long time. (gained that simple pleasure of stopping your goals and watching you sit in extreme frustration). Expecting this behavior to go away overnight is perhaps setting you up for failure. However, if you don’t manage it, it will only escalate.
Author: Pamela Cournoyer
Date: Sep 13, 2011 - 6:14:28 AM
Backstabbing? Sarcasm? Blaming others? Lame excuses? Dragging behind on projects? Overly sweet? A coworker guarantee she will be somewhere and never show up, without a word about it?
I think you get the picture; Passive aggressive behavior is prevalent in so many workplaces and many of us are not dealing well with it. In fact, we are furious! It may feel like there is no way to get around this frustrating behavior and is even worse when you rely on them as a team member.
Let’s start by identifying how a passive aggressive acts. A passive aggressive often is outwardly calm and patient, actively complies with the needs and desires of others, but in reality passively resists them. They rarely disagree with you because they are afraid of reprisal by addressing you directly. Through this process, the passive aggressive becomes negative, resentful, angry and hostile.
If the passive-aggressives in your workplace seem out of control, here are 6 ways to change a passive aggressive’s behavior at work.
DOCUMENT IT
: Put all of your communication
in writing, even to the point of having the passive-aggressive coworker sign
agreements so they can't back out later.
GET WITNESSES
: Speak to the passive
aggressive employee or coworker in front of others when using the call-out
phase (#2). Also, enlist the help of your superiors if your own efforts do not
work.
INCLUDE IN EVALUATIONS
: Incorporate discussion of
acceptable workplace behavior in team meetings and evaluations. Make sure
company policy backs you up.
Expect specific results and clearly communicate that you do. Don't accept,
excuse, or reward poor performance. This is crucial for you to model consistent
behavior
ISSUE AN ULTIMATUM : When the passive aggressive behavior feels like it is not stopping or is getting out of control; state: “This behavior will stop or else…” encourage the person to seek outside help or be replaced.
SELF-SURVIVAL KEY
Admittedly, we all manifest passive aggressive behavior at some time or another. My goal is to increase your awareness and provide practical tools to stop its debilitating power in your workplace. May you always communicate with CLASS
Pamela is a nationally and internationally known communication consultant, facilitator, speaker and coach. Pamela founded her company, Communicate with CLASS in 2004 and has since created a solid reputation in working with individuals and companies to improve their business relationships. For more information visit her website: http://www.communicatewithclass.com/
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