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10 Ways to Boost Your Online Sales

The ultimate goal of a business is to increase sales graph and earn profit. In an online business it can be achieved by providing an excellent customer support and keeping an eye on your potential prospects. By adding live chat software on your website you can interact with website visitors and also monitor their activity. So add chat to your website and hit the bull’s-eye.

Author: Jeniffer Maben
Date: Dec 22, 2010 - 5:53:28 AM

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The ultimate goal of a business is to increase sales graph and earn profit. In an online business it can be achieved by providing an excellent customer support and keeping an eye on your potential prospects. By adding live chat software on your website you can interact with website visitors and also monitor their activity. So add chat to your website and hit the bull’s-eye.

MORE VISITORS RESULTS IN MORE CONVERSION this saying is true for all business whether it is brick-mortar shop or an online shop in an e-commerce industry. Your ultimate goal is to increase your sales graph and earn profit for your business to achieve success.  This article explains some important tips to boost your sales graph for online business.


TRAFFIC ON WEBSITE:  In an online shop, you need to monitor the traffic of your website. Traffic can be monitor from various tools like Google analytics, live chat software etc. If traffic is not enough then first you need to increase number of online visitors on website. You can increase it using pay per click, email marketing, mass mailing, affiliate programs, banner ads and many more. Before selecting a place for your ad remember Customer is not a moron, shes your wife- David Ogilvy .Place your ads only those sites from where you get your potential customers and prospects.

MONITOR TARGETED TRAFFIC: Once the number of online visitors is increased on website, you need to monitor unique visitors. How many relevant visitors are coming on website and convert into prospect customers. Which source is driving more relevant customers to your website?

STRONG COMMUNICATION & FOLLOW UPS WITH YOUR TARGETED AUDIENCE:  Do you have a strong communication with your targeted prospects. A powerful communication is the strongest way to convert your prospect into potential customers. For strong and effective communication with website visitors you can enable live chat support such as live2support on website along with telephonic and email support. An instant reply to you visitor increases the chance of purchasing which results in more sales.

CORRELATE YOUR PRODUCT WITH CUSTOMERS REQUIREMENT: As you know your targeted audience, so you should have some documentation that describes the reasons for using your product and also explains the benefits that your customer will get in their business if they use your product.

PRICE SPECIFICATION & BUYING PROCESS: Price that you have set for your product should be appropriate. You should understand your profit margin in cut throat competition. So the price that you have decide for your product should be reasonable and able to convince your buyers that you are offering the best deal in the market. One thing that you must consider before choosing your payment gateway that the payment gateway must be secured with easy payment making process. There are many payment gateways are available in market such as 2CO, Paypal etc, which are user friendly and secured. This will give a confidence to your buyers that the information that they are giving to this process would not be misused.

EYE CATCHY TEXT & SELF EXPLANATORY IMAGES: The text and heading that you have written on your website must be catchy and explains your product and its scope. Content of your website must be small, accurate and easy to understand. Make sure that images you are using must explain your services and benefits. Images should be self explanatory.

WEBSITE DESIGN: Your website look should be very professional and attractive. Dont make your website messy by inserting number of images or text. Content should be very prominent and images must be self explanatory. It takes few second someone to taking a decision about your website.

EASY NAVIGATION: Navigation of your website should be easy. Website should not take a longer time in downloading. There would be easy search option or a site map on your website that helps visitors to get the information easily.

INTEGRATE SOCIAL MEDIA: You should have links to Facebook, Twitter and LinkedIn on your website. Your presence on social media will give you an opportunity to know your customers and answer any queries they may have. This could include live chat, which allows users to communicate with someone on one to one text chat, emails, in email way you need to pay attention to your response times.

EFFECTIVE CUSTOMER SUPPORT: Finally the last but not least way to increase you online sales in your customer support. Your customer support is the key of your online sales. You should have a very strong and effective customer support team as customer support executive is the face of your company in front of your visitor. Its not mandatory that the every visitor make an immediate purchase from your website, so their would be a strong follow ups to your prospects. Direct communication within your site visitor and customer support executive should be very impressive and informative. But visitor should not feel that you are imposing your product to him. Communication is informative and effective.

Increase your online sales requires good planning and focus on strategy. You should be also committed to your site visitors, serve them as you have promised offer excellent customers support. Remember, online business requires user friendly interface, smooth navigation, and high quality web content. With the above explained strategy, you will be able to convert unique visitors into your regular customers and increase your sales conversion.

Jennifer Maben is associated with Live2Support! Live Chat Software and she is an internet marketing professional expert in writing content for many types of software such as Live Chat Software, Instant Messaging, Sticky Notes, iPhone chat app, task managers and many more.

View all articles by Jeniffer Maben

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